Customised Rain Cloud Clock

This item is fully customised and is therefore made to order. It can take up to two weeks to design and make your item, depending on how busy I am, before I am able to ship it to you. Most items are dispatched long before that but this is just to make you aware that it could take up to two and a half weeks to arrive so please order in good time if this is a birthday gift or required for some specific event or time etc. If you require this item before a specific date, please contact me using the contact page immediately after you have placed your order and let me know. I will do my utmost to ensure your item gets to you in time but I cannot do anything about dates unless I know beforehand. 

I use Royal Mail to deliver your item, once posted it usually takes two days. You will get delivery updates from Royal Mail once your item has been dispatched. 

I offer a very simple and straightforward refund service for your item. If you are unhappy with your item for whatever reason you can return it to me for a full refund within 30 days providing it is in the original packaging and is undamaged. 

Care of your clock:
Never use any chemical cleaners and never, ever use any harsh abrasives!  It's usually best to take the clock from the wall and place on a flat surface to clean it. If your clock has external moving parts, be careful not to damage them whilst cleaning. It's best to remove the battery before cleaning so that parts do not move. Avoid cleaning the electronic movement with a damp cloth, use a dry cloth and just wipe over to remove dust. Where the hands of the clock are exposed, be careful not to dislodge them whilst cleaning. Do not adjust the clock by moving the hands. Always use the adjustment wheel on the back of the clock. Some clocks, such as the Rain Cloud Clock, have fragile external parts, be very careful with these since it is easy to dislodge parts. A feather duster is best here. Keep away from prolonged exposure to direct sunlight or moisture.
 

I am environmentally aware and take my environmental footprint seriously. I always do my best to try and reduce my environmental impact where I can and I try to tread lightly on the planet. To this end the wood that I use to create my projects is often offcuts that might otherwise be burned. Where I cannot find offcuts, I use wood that is FSC certified. The paints that I use are water based and have minimal environmental impact. The wood stains I use have extremely low to zero VOC's. I use glass for framing my mapping creations where I can but sometimes I have to use acrylic, often for weight considerations. I am actively looking for alternatives to acrylic. I use a low power laser on a green energy tariff. I try to keep waste materials to a minimum and reuse material wherever I can. Not only is it environmentally and ethically  sound to do this, it also helps to save costs. Item delivery however, probably has the biggest single impact on the planet of anything I do but I can sadly do nothing about the vehicles used to deliver my creations to you or the miles driven. I can also do very little about the amount of packaging I use or, in some cases, even the type of packaging. When I use packaging, it is all recyclable and I buy packaging that has minimal impact. I prioritise this over cost, however there is nothing I can use to deliver my larger mapping creations that I know will keep it protected other than plastic bubble wrap. Again, this can be recycled and I am looking for less harmful alternatives.